🇧🇪A bakery running MplusKassa·Bakery

An in-store kiosk and online pre-orders, all running through one POS.

The morning queue shortened the moment customers could order themselves at the kiosk. For those who want to skip the line entirely: pre-order online on the bakery's own domain. Both channels land as regular tickets in MplusKassa.

The morning peak between 7:30 and 9:00 is when the shop lives or dies. Two ordering channels absorb the rush.

What they wanted

An in-store kiosk to speed up the morning queue.
Online pre-orders for customers who don't want to wait anymore.
A single order stream in MplusKassa so the bookkeeping stays simple.
Allergen info visible to customers, on the screen and in the online flow.

How it unfolded

From first conversation to live.

1
Intake call
We map the morning peak: customers per hour, average basket size, and which items have enough stock to support a pre-order flow. We pick the right kiosk position and online time-slot system.
2
POS partner alignment
A short integration with MplusKassa via the QApi to expose items, price groups and modifier sets to both the kiosk and the online ordering site. Allergen tags validated.
3
Setup and connection
UpKiosk placed at the counter, plugged straight into MplusKassa. Online ordering set up on the bakery's own domain, with time-slot management and the same menu source. Staff trained briefly.
4
Go live
First morning live, first online pre-orders within the hour. From day two, everything runs autonomously.

How we solved it

UpKiosk at the counter, EUR 150/month all-in, connected directly to MplusKassa via the QApi.
Online ordering at EUR 100/month all-in, on the bakery's own domain, with time-slot management for pre-orders.
One menu in MplusKassa, auto-synced to both the kiosk and the ordering site.
Orders land as regular tickets in MplusKassa, GKS-compliant, same reporting.
Allergen tags per item visible on the kiosk and ordering site, with mandatory confirmation in the flow.

Outcome